Please email firstname.lastname@example.org if you have an inquiry.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can not offer you a refund or exchange.
Custom pieces/personalized pieces cannot be returned unless the item is damaged or we made a mistake. In this case your item will be exchanged.
To be eligible for a return, all items need to be returned in original packaging. unused and in the same condition as you have received them.
Once we receive the item you have returned we will email you to confirm whether your item has been received along with confirmation whether your item has been refunded or did not pass the relevant refund checks.
To return your item, please send it to my Home Studio - 29 Meadow Rise, St Columb Major, Cornwall, TR9 6BL, United Kingdom.
You will be responsible for covering your own shipping cots. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
We recommend you send the item back via a trackable service or purchase shipping insurance. We can't guarantee we will receive you returned item.
Please note we don not accept returns on earrings, gift cards, gift wrapping.