Here’s a Privacy Policy written specifically for Oggie & Co — professional, clear, and tailored for a small jewellery brand operating in the United Kingdom. It’s written in plain English, compliant with the UK GDPR, and ready to go on your website (you can paste it into a new “Privacy Policy” page in Shopify).

Privacy Policy

Last updated: [insert date]

Oggie & Co (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide when you visit our website www.oggieandco.com, make a purchase, or interact with us.

1. Who We Are

Oggie & Co is a small independent jewellery brand based in Cornwall, United Kingdom.
We design and handcraft each piece of jewellery in our studio and sell directly through our website and selected online platforms.

For the purposes of the UK General Data Protection Regulation (GDPR), Oggie & Co is the “data controller” of your personal information.

If you have any questions about this policy, please contact:
📧 Email: info@oggieandco.com
📍 Address: Lancaster Cresent,St Eval, PL27 7TP 

2. Information We Collect

We collect information that helps us process your orders, improve our website, and stay in touch with you. This includes:

a. Information you provide directly

• Name

• Email address

• Delivery and billing address

• Payment information (processed securely by our payment providers — we never see or store your card details)

• Phone number (for delivery updates)

• Any messages, custom order details, or other information you send to us

b. Information collected automatically

When you visit our website, we may automatically collect:

• Your IP address and device information

• Browser type, time zone, and some cookies

• Pages visited and time spent on site

• Referral source (for example, if you came from Instagram or Google)

c. Information from marketing channels

If you sign up to our newsletter, complete a form, or click on an ad, we may collect your name, email address, and engagement data through platforms like Klaviyo, Meta (Facebook/Instagram), Google, or Shopify.

3. How We Use Your Information

We use your personal information to:

• Process and deliver your orders

• Send order confirmations, updates, and delivery notifications

• Respond to your enquiries or support requests

• Send marketing emails (only if you have opted in)

• Improve our website, products, and advertising performance

• Comply with legal or tax obligations

We will only use your information where we have a lawful basis to do so — for example, to fulfil a contract (your purchase), with your consent (marketing emails), or to meet our legal obligations.

4. Sharing Your Information

We do not sell or rent your personal data.

We may share limited information with trusted third parties who help us run our business, such as:

• Shopify – for website hosting and checkout

• Klaviyo – for email marketing

• Royal Mail and other couriers – for shipping your orders

• Payment providers – such as Shopify Payments, PayPal, or Apple Pay

• Meta, Google Ads, Pinterest – for marketing and analytics (only anonymised data where possible)

All third parties are required to keep your data secure and use it only for the purpose it was shared.

5. Marketing and Email Communication

If you subscribe to our newsletter, you agree to receive occasional updates, special offers, or product news from Oggie & Co.
You can unsubscribe at any time by clicking the link at the bottom of our emails or by contacting us directly at info@oggieandco.com.

We use Klaviyo to manage our email list and track engagement data (for example, whether you open or click emails). This helps us tailor our content to what is most relevant to you.

6. Cookies and Tracking

Our website uses cookies and similar technologies to improve your browsing experience and to help us understand how people use our site.
Cookies are small text files stored on your device.

You can manage or delete cookies through your browser settings, though some parts of our website may not function properly without them.

7. Data Retention

We keep your personal data only as long as necessary to fulfil the purposes outlined in this policy.
For example:

• Order details are retained for at least 6 years for tax and accounting reasons.

• Email marketing data is retained until you unsubscribe or request deletion.

8. Your Rights

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Object to certain processing (such as direct marketing)

• Withdraw your consent at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been violated

To exercise any of these rights, email us at info@oggieandco.com.

9. Security

We take your privacy seriously and have implemented security measures to protect your data from loss, misuse, or unauthorised access.
All payments are processed through secure, encrypted connections via Shopify Payments, PayPal, or Apple Pay.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons.
Any updates will be posted on this page with the new “Last updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Oggie & Co
📧 Email: info@oggieandco.com
📍 Address: Lancaster Crescent, St Eval, PL27 7TP 

Would you like me to tailor this further for Shopify (so it fits perfectly with Shopify’s built-in “Privacy Policy” template and checkout integration)?
That version would include automatic cookie consent text and Shopify’s data-sharing explanation — useful for compliance without looking too corporate.