FAQ

Oggie & Co. FAQ

Frequently Asked Questions (FAQ)

1. What materials do you use in your jewellery?

Our jewellery is made from a variety of high-quality materials including sterling silver, gold and ethically sourced stones. Each design is carefully made to ensure both beauty and durability.

2. Are all of your pieces handmade?

Yes, every piece of jewellery at Oggie & Co. is handcrafted with love and attention to detail. I take pride in creating unique designs that you won’t find anywhere else.

3. How do I care for my handmade jewellery?

To keep your jewellery looking its best:

  • Avoid contact with water, perfumes, and lotions.
  • Store it in a dry, cool place, preferably in a jewellery box or pouch.
  • Clean it gently with a soft cloth to remove any tarnish or dirt.

4. Do you offer custom designs?

Yes, I love creating custom pieces! If you have a specific design in mind or want to modify an existing piece, please contact us to discuss your ideas.

5. How can I place an order?

You can place an order directly through our website. Simply browse our collection, add your favourite items to your cart, and proceed to checkout OR feel free to get in touch.

6. What payment methods do you accept?

We accept all major credit cards, PayPal, and other secure payment options available through our checkout process.

7. How long will it take to receive my order?

Each piece is made to order, so please allow 1-2 weeks for production. Shipping times vary depending on your location, but you will receive a tracking number once your order has been dispatched.

8. Do you ship internationally?

Yes, we ship worldwide. Shipping costs and times will vary based on your location. Please check our shipping policy for

With You Every Step

1. Initial Consultation

Our journey begins with a relaxed, no-pressure chat. We'll discuss your partner's style, your design ideas, and budget to create something perfect for them.

2. Design

After our consultation, I’ll create a ring design that reflects your partner’s personality and your ideas. This will include sketches and visual inspiration, helping us to fine-tune the design concept.

3. Final Design

After incorporating your feedback, I’ll refine the design. We’ll review it together, make any final tweaks, and once approved, it becomes the blueprint for your ring.

4. The Workshop

I will bring your vision to life. This step is where the magic happens. From selecting the perfect stone to the final polish, every detail is carefully executed to ensure your ring is flawless.

5. Delivery Date

The creation process typically takes between 6-12 weeks, depending on the complexity of the design. Once the ring is ready, I’ll be in touch to arrange the delivery of your ring.I’ll make sure it reaches you safely and beautifully packaged, ready for your special moment.

6. Care Package

We understand that getting the perfect size can be tricky. That's why we're always happy to resize your treasured ring to ensure it fits just right.

Get in touch